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Site Policies
About Us
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Secure
Website
Evans Innovative Technology Services offers secure online
ordering and user data collection which allows you to instantly send
your order to us for processing.
This Web site is secured with a GoDaddy.com Web Server
Certificate. Transactions on the site are protected with 128-bit
Secure Sockets Layer encryption. Domain Control Verified;
GoDaddy.com has verified that the certificate holder controls the
domain: www.eitsrc.com
Please note: For viewing content and placing orders on our
web site, we recommend using the most recent versions of Microsoft
Internet Explorer or Netscape Navigator.
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Privacy
Policy
We collect the customer’s contact information (like their
names, billing and shipping address, telephone number and e-mail
address. We DO NOT store any financial
information (like account or credit card numbers).
Contact information from the order form is used to send
orders and information about our company to our customers. Financial
information is NOT or stored.
When you use a third-party billing option (PayPal), financial
information (like account or credit card numbers) will be provided
by you to the billing company. Our site uses "cookies" to keep track
of your shopping cart.
Whenever sensitive personal information is transmitted, it
is sent via a secured connection directly to our server using
secure sockets layer (SSL) technology. This is the most successfully
used method of ensuring private, secure transmission of personal
information over the Internet.
Our online system does not relay or retransmit your
information insecurely to other computers--when you send personal
information using our online ordering system, it is directly passed
to our system.
E-mail addresses are collected only for the purpose of
contacting you in the future. We WILL NOT sell or rent your e-mail
address or other personal information collected to other companies
or individuals.
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Ordering
Our goal is to ship all orders received within 1 to 4 business
days of receipt if parts are in stock. If parts are back ordered or
waiting arrival you will be notified within 48 business hours as to
disposition of order. Add 2 to 4 days if item(s) ordered require engraving.
If you have a compatible web browser , you may use our
CART32 shopping cart interface ordering system. The best way to
order is to click on the Online Store link. Then click on any of the
category links which appear on the left hand side of your browser.
This will allow you to browse our product selection and choose items
simply by clicking the "Add to Cart” button.
We collect the customer’s contact information (like their
names, billing and shipping address, telephone number and e-mail
address. We DO NOT collect or store any financial
information (like account or credit card numbers).
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Payment
Methods
Credit Card Orders
We now accept VISA or MASTERCARD, and PayPal.
COD Orders
We offer COD (collect on delivery) service to our customers
in the United States ONLY
for an additional service fee of $15.00 USD via Fedex Express Only.
COD service is not available outside the continental US.
A postal money order or certified check will be required
upon delivery. Cash, personal checks or business checks cannot be
accepted as payment for COD orders. We ask that you please be
certain someone is available to accept and pay for delivery. If you
miss delivery and the order is returned, please let us know why.
Otherwise, COD service may not be available to you on future orders.
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Shipping
Orders Shipped with the Continental United States
Due to increased shipping costs, EITS will charge a flat
rate of $4.00 USD for Shipping within the continental US. Other
ship methods are available at checkout and at the customers expense.
International Orders
Orders are shipped via USPS, various
ship methods are available at checkout and at the customers expense.
International Duties, Fees, Taxes, or any other charge
charged by the Ship-To Countries Custom's Authorities are at the
Customers expense.
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Out
of Stock Policy
Our goal is to ship all orders received within 2 business
days of receipt. 2 to 4 days if item(s) ordered require custom
engraving.
The most important thing to keep in mind when ordering is
that our stock balances fluctuate throughout the day with sales
demand. Items are constantly being sold and our stock is constantly
being replenished. If the item is identified as "Out of Stock", we
can accept the order and ship it as soon as it is ready. Most items
ship within 1 weeks.
Just because the item you ordered is NOT identified as
out-of-stock does not necessarily mean that it will be in-stock at
the moment you order it. We will notify you if the item you ordered
is out-of-stock. We first try to reply via email and give you 3 days
to reply. If we have not heard from you we will then try to call you
at the numbers you provide with your order. Be sure to give us your
current email address and phone number.
Some items are listed for sale on our web site that have
not been released yet. We place these items on the web site so that
consumers may pre-order the items. Preorders are reserved with
payment up front on a first come, first served basis. You may also
request to be placed on a “notify list” and we will let you know
when products are in-stock and available for delivery. Be advised
that prepaid orders always get priority for delivery.
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Order
Cancellation Policy
Please submit any cancellation via email to mikevans1@surewest.net,
or call on our business phone at 916 761 2835.
Email cancellations must contain the following: First name,
last name, order number, and email address. This information must be
identical to the information originally submitted on your order.
Please provide contact information so that we may contact you if we
have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation
of your order, providing your order has not been shipped out. In the
event that a cancellation was submitted (via email or phone), and
your order was shipped out after, we will gladly refund the complete
balance charged including shipping if applicable. However, if the
cancellation was documented as received after the order was shipped,
we will refund the merchandise total less shipping.
All refunds are issued by an
Evans Innovative Technology Services
company check or credited to your
account.
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Product
Warranty
Evans Innovative Technology Services, provides a 30 day Limited
Warranty. Evans Innovative Technology Services warrants that the
product sold is free from any defects in materials or workmanship
for thirty days from the purchase date of the consumer. If such a
defect is discovered within this warranty's limitations, Evans
Innovative Technology Services agrees at it's sole discretion, to
repair or replace with the same item, free of charge to the original
consumer purchaser. This warranty SHALL NOT APPLY if the item is
modified, misused, tampered with, subjected to abnormal use, or
transferred to someone other than the original consumer purchaser.
Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost
in shipping back to the customer. All replacement/repaired products
are shipped UPS Ground unless a rush is requested. The cost of such
a shipping upgrade is to be paid by the customer prior to shipment.
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Refund/Exchange
Policy
We offer a 30 day Money Back Guarantee on products sold. Items
returned must be in their original condition and packaging,
otherwise a 25% re-stocking fee will apply. Original shipping costs
if applicable are not refundable and consumer is responsible for
shipping costs back to Evans Innovative Technology Services.
Returns must be pre-authorized. To pre-authorize a return and obtain
an RMA number (Return Merchandise Authorization), Have ready the
invoice number, item# to be returned, and quantity of that item(s)
to be returned. Please call us at
916 761 2835
or send an email to
mikevans1@surewest.net
within 30 days of purchase date with this requested information.
All refunds are issued by an
Evans Innovative Technology Services
company check or credited to your account.
Evans Innovative Technology Services
(print or write your RMA number here)
1303 Bellwood Ct.
Roseville, Ca 95661
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Information
Disclaimer
We attempt to keep our website as up-to-date as possible.
Due to the changing nature of this industry as soon as a page or
section is developed it begins to become outdated as new parts
arrive, and business protocols and pricing adjustments are made.
All prices found in this website are subject to change
without prior notice. Evans Innovative Technology Services cannot be
held liable for any existing pricing changes, mistakes, typos,
misprints or updates.
All information and data presented on this website is
subject to change without prior notice. Evans Innovative Technology
Service cannot be held liable for any outcome or damages resulting
from information obtained from us in either direct or indirect form.
Thank you for your interest in Evans Innovative Technology
Services
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